The South Carolina Department of Consumer Affairs (“DCA”/ “Department”) is the state’s consumer protection agency. Established in 1974, DCA has more than thirty-five years of experience in protecting South Carolina consumers while recognizing those businesses that act honestly and fairly.
The Department accomplishes its mission by: 1.) acting as an effective regulator, 2.) providing complaint mediation services that are unmatched at both state and federal levels, 3.) saving millions for both consumers and small businesses through insurance rate filing intervention, and 4.) serving as an educational portal for consumers and businesses alike.
Click here to learn more about the agency.
Identity Theft Information
*Consumer Alert: Special Edition- Identity Theft *
How to Place, Thaw or Lift a Security Freeze (PDF)
New YouTube Video: "Worried about Identity Theft?" (PDF) (YouTube)
Notifying The Credit Bureaus of a Death (PDF) (Download form letter)
Click on the "Identity Theft Resources" button in the Helpful Links section above for more identity theft information.
SCDCA Announces Multi-State/Multi-National Travel Scam Initiative (PDF)
Debt Collection Holds #1 Consumer Complaint Spot; Over $1.3 Million to Consumers (PDF)
SCDCA's YouTube Channel Turns 5; Secret Shopper Scams #1 Viewed (PDF)
Scam Alert: Fake Charities (PDF)
Scam Alert: Deeds For a Fee (PDF)
Scam Alert: Government Grant Scams (PDF)
Consumer Alert: Spring 2013 (PDF)
SCDCA's Auto Guide for Consumers (PDF)
Consumer Alert: Special Edition- Identity Theft (PDF)
Identity Theft: Credit Monitoring (PDF)
Smartphone Safety: Don't Let ID Thieves Access Your Data (PDF)
ID Theft: Income Tax Fraud (PDF)
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