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The Official Web Site of the State of South Carolina

At this time, you can file a complaint and submit applications for licensing online.  Filings you do not wish to make, or that are not available, online should be submitted via mail for processing.  

Department staff is available to assist with any questions at (800) 922-1594 (toll free in SC) or 803-734-4200 8:30 a.m. until 5 p.m. Monday through Friday, excluding State holidays. You can also email general questions to

For COVID-19 resources for businesses and consumers, visit the COVID-19 Resources page.

Enforcement Actions

General Consumer Protection Code


  • O'Berry v. SCDCA (PDF) - O'Berry's license status as "approved-inactive" was upheld by the ALC due to his failure to comply with the ongoing duties associated with maintaining the license once it was issued.

  • SCDCA & BOFI-CFD v. Ocwen Loan Servicing, LLC and Ocwen Mortgage Servicing, Inc. (PDF) - Settlement agreement whereby Ocwen, among other actions, agreed to transition to new servicing platform for managing escrow accounts, audit escrow accounts to identify issues, provide restitution to customers harmed by company’s improperly handled mortgage payments, and establish a new complaint resolution process.

  • Quicken Loans, Inc. v. Wilson et al (PDF) - SCDCA granted leave to appear as Amicus Curiae in case currently pending in the South Carolina Court of Appeals.  This case deals with the application of Attorney/Insurance Preference statute. In its Amicus Curiae brief, SCDCA gives historical overview of Attorney/Insurance Preference statute and explains why use of prepopulated form is a violation of the statute.

Preneed Funeral Contracts


  • SCDCA v. Fast Friendly Cash Today Pawn Shop (PDF) - Pawnshop agreed to $15,000 in fines, the suspension of its pawnbroker license for 12 months, and restrictions for future potential licensing for failing to take reasonable steps to ascertain property’s true ownership.

  • SCDCA v. Gaston Jewelry and Pawn Office, Inc. (PDF) - Pawnshop conducted pawnbroker activity without renewing its certificate of authority; ALC ordered pawnshop to cease and desist operating as a pawnbroker and pay a $10,000 administrative fine to SCDCA.  

  • SCDCA v. A Bargain Center, LLC (PDF) - ALC found that business's “buyback” program constituted pawnbrokering activity for which ABC did not hold proper certification; Business ordered to pay a $2,500 fine and cease pawnbroker activity until receiving a valid certificate of authority from SCDCA, but no restitution was ordered.    

  • SCDCA v. Robert D. Clemons, d/b/a Goodies Gifts & Pawn (PDF) - Revocation of Certificate of Authority and assessment of administrative fine against pawnshop that repeatedly accepted stolen goods without first attempting to ascertain true ownership of items.  

Physical Fitness

Supervised Lending