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The Department of Consumer Affairs is working remotely for the safety of our employees and customers. You can still file a complaint and submit applications for licensing online.

You can also email general questions to or leave a voicemail by calling (803) 734-0359. We will return calls and emails as soon as possible. Thank you for your patience!

For COVID-19 resources for businesses and consumers, visit the COVID-19 Resources page.


Report Scams to DCA

You can report by calling 1 (844) TELL-DCA (835-5322), clicking Report a Scam (PDF) or Tweeting @SCDCA using the hashtag #TellDCA. 

Looking for the Identity Theft Unit to come to your community? Request a presentation (PDF).

Why report a scam?

When consumers report scams, it helps stop others from falling victim to the same scams. Education is central to the Department's mission and as such we are committed to educating consumers about the latest scams. Please take a moment to tell DCA if you've gotten a scam call, email, text, etc.-- even if you didn't fall victim to the scam.

Resources for Consumers

| Scam Education |  Scam Reports | Ditch the Pitch Scam Guide (PDF)


January Scam Report


Example of Debt Collection Scams:

"We are contacting you to collect on an outstanding debt. If you do not provide your account number to settle, we will have no other choice than to issue a warrant for your arrest."

"You owe $5,000 in credit card debt, but we'll take $1,000 RIGHT NOW as the final payment."

Be careful when receiving a debt collection call out of the blue. Our Debt Collection publication (PDF) provides helpful tips.

Example of Imposter Scams:

"I am an investigator with the Internal Revenue Service (IRS). My badge number is 12345. You owe money and it must be paid promptly through a pre-loaded debit card or wire transfer."

"Your grandson is in trouble and needs you to wire him money IMMEDIATELY!"

Be careful when someone calls you claiming to be from the IRS. Note that the IRS will never call to demand immediate payment, nor will the agency call about taxes owed without first having mailed you a bill. This SCDCA spotlight on Tax Time Safety Tips (PDF) provides items to look out for. 

Example of Phishing/Pretexting Scams:

You receive an email or text message saying:

"Your credit card ending in xxxx-xxxx-xxxx-1234 has been locked due to suspicious activity. Please call 800-123-4567 immediately to discuss the matter with a representative. If lines are busy, please leave your full name, date of birth and full social security number and someone will return your call."

"We need to confirm/verify/update your account information"

Be careful when asked to provide personally identifiable information (PII) to an unknown party. Conduct a little research to find out how legitimate the message actually is. This SCDCA spotlight on phishing scams (PDF) sheds a little more light on the matter.