The Official Web Site of the State of South Carolina

At this time, you can file a complaint and submit applications for licensing online. Filings you do not wish to make, or that are not available, online should be submitted via mail for processing.

Department staff is available to assist with any questions at (800) 922-1594 (toll free in SC) or 803-734-4200 8:30 a.m. until 5 p.m. Monday through Friday, excluding State holidays. You can also email general questions to scdca@scconsumer.gov.

For COVID-19 resources for businesses and consumers, visit the COVID-19 Resources page.

South Carolina Department of Consumer Affairs

Business Education & Tools

General Business Guides

Consumer Credit: A Guide for Business (PDF) - A quick guide on what creditors need to file with SCDCA.
Identity Theft / Security Breach Notifications - Guidance for businesses and government in complying with state and federal identity theft protections laws.

Auto Industry

Automobile Advertising Reporting Form (PDF) - Complete and submit this form to report advertising violations.
Lemon Law- Laws related to express warranties and filing forms for use by manufacturers.
SCDCA Guide for Auto Dealers (PDF) - This guide provides an overview of the various consumer protection laws and assistance to auto dealers in complying with those laws.

Predatory Lending/ High Cost Home Loans

Counseling Borrowers (PDF) - A reference guide for credit counselors to aid in counseling borrowers on high cost home loans.
Counseling Check List (PDF) - High cost home loan checklist.
Fast Facts for Mortgage Brokers (PDF) - A quick look for mortgage brokers at key measures in the predatory lending law.

Renewable Energy

Marketing Pamphlet Survey (SurveyMonkey) - DCA must create a pamphlet that explains the rights and responsibilities of consumers who are marketed renewable energy facilities, including solar. Feedback on what should be included must be submitted via the survey on or before July 16, 2021.

Standard Disclosure Survey (Survey Monkey) - DCA must create a standard disclosure for use in the sale or lease of renewable energy facilities, including solar. Feedback on what should be included must be submitted via the survey on or before July 16, 2021.

Other

Athlete Agent Law FAQs - Information on who is considered an athlete agent and related filing and renewal requirements.
Consumer Credit Counseling for Licensees (PDF) - Fast facts on the requirements for credit counselors.
Homeowners Association (HOA) Information - Education and information on the Homeowners Association Act including FAQs, an overview of the laws and who to contact.